I’ve bought a Ring device sometime back, but since then I’ve been wondering what it means when the ring doorbell is flashing white light. I’m sure some of you ring device owners have wondered, too. Look no further, because I have done some research and the answer is here!
Check out the price on Amazon of my Favorite Ring Video Doorbell!
What does flashing white light on ring doorbell mean? There can be two situations in which white light can be flashing on your Ring doorbell. This means, either your ring device has lost wi-fi connection, or the battery on the ring device is running low. Also, ring video doorbell solid white light means that your device is hardwired and that the device is receiving power, so in this case, the battery is not the issue.
If you are a new owner of a ring doorbell, there’s a lot that you might be wondering about your new Ring device.
It’s been some time I am using my ring devices and here I have included some additional information regarding the flashing light, as well as how to reset your Ring device and make sure that you get to hear the chime.
Ring Doorbell Flashing White Light
As per Ring, when your Ring doorbell is flashing white light, it just means that you have lost the wi-fi connection or that your device’s power is inadequate.
But, Just to be sure if this is what causing the white circle on the ring doorbell to flash, let’s note the symptoms:
- Light glowing a soft white
- Emits a noise when you push the ring button
- No app alerts on your device
- None of the events have been recorded
If you’re experiencing the above-listed symptoms, then let’s discuss and figure out, how you can solve the problem on your own. Based on this event that you’re experiencing, I can say that your Ring device isn’t connected to Wi-Fi, which is another problem in and of itself.
Simply go ahead and restart your router. Restarting your router should fix the problem, but just in case it doesn’t, don’t panic because we have some more solutions ready to implement.
If you are in certain locations, that have power outages often, can affect the power that reaches your Ring Doorbell. so this could be the reason why your device is offline.
You can also experience some of the following uninvited issues:
- Wi-Fi password is changed
- Router wire is loose
- Low Power
- Power surge
As you have already learned, there are various situations that can make your device start blinking white. But first of all. you have to make sure that the internet is not the problem. You can easily check your internet connection on the Ring app. There you should be able to see if your Ring device is connected or if there is a fault in the system.
Check your app properly, if your doorbell says that it’s ‘Offline’ then you will be sure that there’s no internet connection. You may want to check your router in the first place to make sure everything is in its proper place and all the lights are green and working accurately. Make sure that all the wires are connected.
The next steps are too simple. Turn off your router and the Ring doorbell, and wait for a few minutes before you turn everything on again. If after going through these steps, your doorbell still isn’t working, it is clear that your device could not have enough power to run.
Ring says: “While it’s rare, it’s not unheard of for a Ring Video Doorbell Pro to go offline due to low voltage issues. These are caused by your Ring Pro not receiving enough power from your doorbell transformer.”
As per the Ring company, the Ring device needs a minimum of 16VAC in order to power on, so if your power is 16VAC or more, there should not be any problem. But if the power is below 16VAC, that could be the issue as well. However, if that’s the issue, congratulations, you’ve solved this problem!
Faulty wi-fi connection and battery issues seem to be the majority of the questions asked on the Ring website, which indicates, that you’re not alone. Even, when I was trying to set up the device at home, I remember the struggle I went through.
There will be some disappointment as well as frustration, but fortunately, Ring has taken the proper initiative to try and solve the problems as quickly as possible. If your problem isn’t solved even after trying the above steps, without wasting any more time you can call Ring and they will help you through the process, just to be sure–if the device is not working, then they will send you a replacement device to ensure that you stay in the Ring family as a happy customer.
I have also wrote an awsome article , in which you will learn the differences Between Ring Video Doorbell 1 and 2, and which one you should get.
Reset Ring Video Doorbell
I have already covered this a little in the above section, but sometimes it’s not the problem with the Wi-Fi connection or the battery at all.
What do you normally do when your computer is frozen? Hard reset right?
Well, luckily that Hard reset option is available on the Ring devices.
Hard reset ring doorbell- Depending on what version you have, you either press the orange button for 20 seconds, once the front light is flashing, your device is restarting!
Hard reset ring doorbell pro- With the Ring Doorbell Pro for a hard reset, all you have to do is to push the ‘set up’ button and hold it for 15 seconds and then just wait for 30 seconds and then you will restart the setup process.
But, if you can’t go into the setup mode of your Ring device, your best option is to turn the device off and start the steps again. Waiting a certain amount of time (maybe 15-20 minutes) can be a plus point, that could help with your device.
If not, Just contact Ring and they will be able to help you out in the best way possible.
Ring Community Support Worldwide number for the U.S. is 1-800-656-1918.
Customer Service for Ring Doorbells
I will give a five star on one thing, and that is Ring’s customer service and after sell support. The Ring company is very careful about making sure, that its customers are helped in time and stay “happy customers”. From having a Twitter account to having FAQs from customers and step-by-step tutorials, they try to make every solution simple and helpful as much as they could.
Even when you can’t expect a quick answer, you can trust that Ring will get back to you and help you with your device. Even they will be sending you a new device if you’ve received a damaged or defective one.
You can also read our article on 5 DIY Inexpensive Home Security hacks under $20
Most Asked Questions
Does the doorbell ring in the house?
On the off chance that you have hardwired the Ring Doorbell to your doorbell inside, the answer is yes. You would be able to hear it ring through the house with that connection. Even when this option isn’t required, with being hardwired, you will be able to observe the video footage direct on your phone!
Why is my doorbell ringing by itself?
Some people have referred this as the ‘ghost in the bell’, but what it really is, could be something stuck on the button that’s triggering the sensor and causing it to ring by itself with no one being there. Be sure that the ring button on your device isn’t sticking, if this isn’t the case, there might be a short circuit or you have got a faulty device.
How long does the Ring battery last?
According to the Ring company, the battery that comes with your device should last between six months to twelve months with proper charging. But it also depends on how many visitors you are getting. If you have regular visitors, that could cause the batteries to drain faster. Replacement batteries can be found on the Ring website for about $20.